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Wedding May 9th still no music selections yet...

MBM
04-28-2008, 02:05 PM
I have a wedding reception coming on on May 9th, I've had it booked since about November, bride was very quick to return contract and retainer, but still has not returned the reception planner with her music selections for events and dances, as well as over music requests. I've emailed and called several times and it is always I will get it to you this week sorry for the delay. The bride also ask if I could provide some music for her Grooms family he is mexican. I told her when we were first talking that I do have some of the music, but if she would just have him give me a list of about 5-6 must plays I could expand on that if needed. So now less than 2 weeks away, and I still have nothing from her.

I am looking forward to this reception since it will be my first with my new Bose L1's but at the same time I am really not looking forward to it. I was also planning to upgrade the lighting package some so I could get some pictures, but at this point, I'm really thinking just get in and get out fast when it's over.

I had a wedding reception last year that the same thing was happing, and didn't get the list back till the day of the reception, and surprise I didn't have a couple of the songs they wanted. The planner has on it please return within 30 days of the event date to ensure all music will be availible, plus I will state this in the email when I send it to them.

What more can I do? :sqconfused:

jokerswild
04-28-2008, 02:19 PM
I'm in ruffly the same boat with my May 3 wedding.... she's done very little on the planners.. barely enough to work from... maybe selected a few songs.... so I have to build a program around about 10 songs

dj-tapout
04-28-2008, 02:44 PM
2 weeks out from the wedding, you should have already had the planner AND been payed the balance of the amount due. I never send a contract until I have the planner back, I always tell them that the information on the planner also contains information I need for the contract, and my contracts also say, final payment no later than 2 weeks before wedding. If I dont have it before 3 weeks, I send a friendly
"I know how busy you must be with all the excitement of the wedding ,however, its only 3 weeks away, have you forgotten us?" Most times I will always get a phone call, its in the mail today!!

MBM
04-28-2008, 03:08 PM
2 weeks out from the wedding, you should have already had the planner AND been payed the balance of the amount due. I never send a contract until I have the planner back, I always tell them that the information on the planner also contains information I need for the contract, and my contracts also say, final payment no later than 2 weeks before wedding. If I dont have it before 3 weeks, I send a friendly
"I know how busy you must be with all the excitement of the wedding ,however, its only 3 weeks away, have you forgotten us?" Most times I will always get a phone call, its in the mail today!!

I don't send a planner out until I'm am contracted. My final payment is not due till the day of the event, although many do pay early.

I sent the emails and made the phone calls.

DJ Cam
04-28-2008, 05:02 PM
I do my normal calls and emails this happens from time to time.

I have had wedding were I picked all the music except 1st dance and the 2 dances with parents.

I don't stress, if they dont want to call me back shame on them.

1cdj
04-28-2008, 05:39 PM
I have a wedding reception coming on on May 9th, I've had it booked since about November, bride was very quick to return contract and retainer, but still has not returned the reception planner with her music selections for events and dances, as well as over music requests. I've emailed and called several times and it is always I will get it to you this week sorry for the delay. The bride also ask if I could provide some music for her Grooms family he is mexican. I told her when we were first talking that I do have some of the music, but if she would just have him give me a list of about 5-6 must plays I could expand on that if needed. So now less than 2 weeks away, and I still have nothing from her.

I am looking forward to this reception since it will be my first with my new Bose L1's but at the same time I am really not looking forward to it. I was also planning to upgrade the lighting package some so I could get some pictures, but at this point, I'm really thinking just get in and get out fast when it's over.

I had a wedding reception last year that the same thing was happing, and didn't get the list back till the day of the reception, and surprise I didn't have a couple of the songs they wanted. The planner has on it please return within 30 days of the event date to ensure all music will be availible, plus I will state this in the email when I send it to them.

What more can I do? :sqconfused:

We have three this weekend that havent done anything.
Our Standard MO is to email remind them and i make calls tonight as a reminder.
We lock them out on Wednesday

kyle

MBM
04-28-2008, 06:07 PM
We have three this weekend that havent done anything.
Our Standard MO is to email remind them and i make calls tonight as a reminder.
We lock them out on Wednesday

kyle


When you say lock them out, what do you mean? They cannot make selections or requests after that?

dj-tapout
04-28-2008, 06:13 PM
I don't send a planner out until I'm am contracted. My final payment is not due till the day of the event, although many do pay early.

I sent the emails and made the phone calls.


I have had many people tell me the reason they BOOKED was the planner, your part of the works already done( on the planner), why not offer it, with email, it doesnt even cost you to send it, I also dont understand the payment due day of event deal, what if they pay with check, and the check bounces? By requesting payment made 2 weeks prior to event, you assure yourself that any checks have cleared before the event.

The last thing I want to do is have to chase down a bride or groom just as they are driving away because I havent been payed, or having to approach a drunk father or mother because of the same reason, just makes sense, and offers you plenty of peace of mind, to have been payed before hand, that way you can concentate on the wedding, and not are you about to be stiffed

JMHO, but works well for me

Jeff Romard
04-28-2008, 06:19 PM
Honestly 8 out of 10 I deal with are like this. For last Saturdays wedding I recieved the names list for introdouctions just hours before hand and the music list the day before. I do ask for the lists at least 2 weeks in advance and tell them I make no promises if it is sent in later than that but with being able to buy music online people have become a little more lax and worry less about the DJ having thier song

The other part is I have a large music library, alot of which I dont carry, but unless it's obscure chances are I will have it

MBM
04-28-2008, 06:25 PM
I have had many people tell me the reason they BOOKED was the planner, your part of the works already done( on the planner), why not offer it, with email, it doesn't even cost you to send it, I also dint understand the payment due day of event deal, what if they pay with check, and the check bounces? By requesting payment made 2 weeks prior to event, you assure yourself that any checks have cleared before the event.

The last thing I want to do is have to chase down a bride or groom just as they are driving away because I haven't been payed, or having to approach a drunk father or mother because of the same reason, just makes sense, and offers you plenty of peace of mind, to have been payed before hand, that way you can concentrate on the wedding, and not are you about to be stiffed

JMHO, but works well for me

I at one time did send out the planner before the contract, but once a friend was at a wedding that I had quoted and sent the planner out to the bride with my quote. I didn't get the job. I found out later that the friend knew the bride and he was going to the wedding. I ask him to check out the DJ for me. He told me the DJ that got the reception charged about $250 less than me, and most people tell me I'm a little below the average local cost. But the real kicker was he saw my planner on the DJ's table, the bride had printed it out and gave it to him all filled out, still had my logo on the top of the first page.

As for the final payment, just the way I always have done it, so far I never have gotten burned, I do suggest early payment now, and may move that way soon. Definitely will if I ever get burned. I have had at least 3 times that the FOB forgot his check book, but always have gotten the check by Wednesday of the next week, usually with a little extra on it. Once the FOB forgot the checkbook, and ask about credit card payment. We were in a hotel with wireless internet so I got on line and walked him through sending a PayPal payment.

trafficgoo
04-28-2008, 06:51 PM
This is where your professionalism comes in..being able to work on the fly. I've had this happen a few times before but you just work with you've got. If you happen not to have the brides songs because it's so last minute such as the day before...ask her to supply the songs for you.

1cdj
04-28-2008, 08:19 PM
When you say lock them out, what do you mean? They cannot make selections or requests after that?

yeah DJ Intelligence allows you to lock a customer out, it tells them at the top of their login page how many days until they are locked out. There has to be a time when they stop though so we can get ready.

Kyle

Bryan Durio
04-29-2008, 10:05 AM
Yep. I usually put in a lockout of 1 day. That way I can put their requests into my laptop the night before without worry that they'll change things on the day of the event.

1cdj
04-30-2008, 02:21 AM
Yep. I usually put in a lockout of 1 day. That way I can put their requests into my laptop the night before without worry that they'll change things on the day of the event.

used to do that but now have to prep way too many jobs it sometimes makes my head hurt. I wish they could develop an automatic reminder email system.

My first customer since the switch over to event planner submitted their stuff via event planner tonight and it looks good. Im trying to decide now if im going to renew my intelligence as a back up and for recurring clients. Im definitely not renewing webmin

sparkieg
04-30-2008, 07:35 AM
used to do that but now have to prep way too many jobs it sometimes makes my head hurt. I wish they could develop an automatic reminder email system.

My first customer since the switch over to event planner submitted their stuff via event planner tonight and it looks good. Im trying to decide now if im going to renew my intelligence as a back up and for recurring clients. Im definitely not renewing webmin

Kyle -

Gigbuilder offers the email reminder in the clients information section. I lock the client's music requests and event details out 24 hours prior to the date of the event too. The client is always made aware of this fact prior to providing them with their log in information.

1cdj
04-30-2008, 07:43 AM
Kyle -

Gigbuilder offers the email reminder in the clients information section. I lock the client's music requests and event details out 24 hours prior to the date of the event too. The client is always made aware of this fact prior to providing them with their log in information.

I'm sure it's in event planner somewhere i've just been too busy to look.
-kyle

jkcomputers
04-30-2008, 09:49 AM
Just my 10 cents... I had the same problem... I passed my weddings on to a fellow DJ in the area... Most of the clients just done care... all they said to me is "The only think we care about is a DJ shows up"... I was even more hurt by this... Im just not dealing with weddings anymore..

jokerswild
04-30-2008, 10:10 AM
Just my 10 cents... I had the same problem... I passed my weddings on to a fellow DJ in the area... Most of the clients just done care... all they said to me is "The only think we care about is a DJ shows up"... I was even more hurt by this... Im just not dealing with weddings anymore..

Why would that bother you... sounds like easy money if all they care about is that the DJ shows.... sounds to me like they've been burned or know someone who has been burned... this is your chance to shine and show them what a true professional DJ service is all about.

1cdj
04-30-2008, 11:17 AM
Why would that bother you... sounds like easy money if all they care about is that the DJ shows.... sounds to me like they've been burned or know someone who has been burned... this is your chance to shine and show them what a true professional DJ service is all about.

Because its really never that easy. A lot of those types of clients think that the dj just showing up means you'll have in your cd case or on your hard drive every single song ever published and on I-tunes. Those are the first ones that will ask you for some off the wall album cut by brad paisley or expect you to have everything they really wanted but were too busy to tell you.

kyle

MBM
04-30-2008, 12:03 PM
Just sent another email this morning requesting the planner and music for her groom's family. I am starting to get the feeling that maybe this wedding could be on shakey ground at the moment.

1cdj
04-30-2008, 12:12 PM
As long as you're paid that's even easier money.


which reminds me of a great new topic..

MBM
04-30-2008, 02:18 PM
As long as you're paid that's even easier money.


which reminds me of a great new topic..

I have the retainer, but not the final balance. If this happens it could be the one that puts me on the early payment boat.

MBM
04-30-2008, 08:17 PM
Got a email back, we have a meeting scheduled for this Friday at the venue, 1 week before, hopefully we can get everything finalized then.

1cdj
04-30-2008, 09:29 PM
I guess a late meeting is better than no meeting.. good luck

MBM
04-30-2008, 09:36 PM
I guess a late meeting is better than no meeting.. good luck
There have been a few scheduled and canceled over the last couple of months

MBM
05-02-2008, 02:45 PM
Met today with the bride at the venue, she gave me the planner, paid in full and gave me a stack of cd's with selections for her husband and family... But they are just the cd's no sleeve no track listing, I hope the cd's are in the online database if not I may need so track listing help.

A few things that could make this an interesting night. The groom's family is still in Mexico, and just started this week getting the paper work together so they could come to the wedding, so there might not be a Mother Groom dance...

Now, this is a second marriage for both, the bride has a early teenage son and they will be doing a nice heartfelt Mother(Bride) Son dance, the selection her son has selected....
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Soulja Boy - Crank Dat
I am not kidding, I ask her if she knew the lyrics, she said no but her son does, and I ask if she knew what Superman dat Ho meant, she said "He told me it was saying Superman Aye-Ooh". I ask if she wanted to know and she said no.

Jim Weisz
05-02-2008, 06:22 PM
I was just talking about this to another DJ who has a wedding coming up with just a few songs picked out.

I set them up with a DJ Intelligence client login that will lock them out 2 weeks before the wedding. Even though it counts down for them to give them a warning they'll be locked out on X date I e-mail them about 4 weeks before the wedding to see how it's going. If I still don't have it submitted by about 3-4 days before I e-mail asking them to wrap it up & submit.

Very rarely do I have to extend their time a bit to finish up. I personally like everything submitted 2 weeks in advance to go over everything and get all the music organized. However I'm part-time...if you're full-time I could see just a few days being enough time.

Kirby Ball
05-02-2008, 09:11 PM
Now, this is a second marriage for both, the bride has a early teenage son and they will be doing a nice heartfelt Mother(Bride) Son dance, the selection her son has selected....
.
.
.
.
.
.
.
.
.
Soulja Boy - Crank Dat
I am not kidding, I ask her if she knew the lyrics, she said no but her son does, and I ask if she knew what Superman dat Ho meant, she said "He told me it was saying Superman Aye-Ooh". I ask if she wanted to know and she said no.

Oh man, that's sad.....:sqembarrassed::sqfrown:

That kid ought to be "pimp slapped" right upside the head for picking that song to dance with his Mother....:sqeek:

trafficgoo
05-05-2008, 06:43 PM
Sounds like I need to get some popcorn and a drink...this sounds like a movie ending with a HUGE twist. Keep us up to date on the implosion.

Jeff Romard
05-06-2008, 12:14 AM
I'm still working on changes for this weekends wedding :sqrolleyes: