Nor have I ever had any hassle with mine!
It doesn't scare anybody, just let's them know what's what.
It just says:
1: We'll provide any "readily available" music or selections for your event provided we have at least X-amount of notice to round it up. (protects us/makes sure they have the music they want or need)
2. If requested music isn't "readily available," and there would be charges for getting it, we will communicate that with you and come to an agreement first... ie, we will never hit up the customer after the fact and say "OH.... BY THE WAY..." (protects the client from surprise charges)
3. If requested musics aren't available, we are not liable. (protects us)
4. We will gladly include any music YOU wish to provide in the performance at your event, as long as it is agreed we can't be held liable for the quality, "skipage" or otherwise, of music that isn't ours. (protects both us and the client)
That's it.
The clause protects both the
interests of the clients themselves, and us equally.
Nothing unreasonable or scary about it!
If they're scared by it, then they simply need to be educated about what is being said and about how the clauses protect their interests as much as ours. If that isn't sufficient, then the issue lies, as Aaron said above, with them. If anyone is scared off by clauses in a contract they can go elsewhere. I'm not going to dance around a standard agreement just because someone wants to try to keep a card to play in their back-pocket for later.
I had a client once who wanted me to, in addition to my contract, sign a agreement they had that they had drafted up as "standard" for all their vendors and it tried to specify what things would possibly effect my compensation after services were rendered.
I declined to do that, and referred her back to my contract, which is more than sufficient to cover them and myself, and after we went through a few key points she conceded, and we went on to have a great event, and I got a glowing testimonial out of her!
If clauses in your contract are reasonable, all you have to do from there is education for the consumer and a focus on customer service, and it shouldn't be an issue.
To keep things in perspective, you want to talk about some SCARY clauses? When was the last time you actually READ the terms of any one of the major credit cards in your wallet? How many clauses do you think are in THERE for
YOUR protection? People make MAJOR life decisions and purchases without even reading the fine-print... deciding to get "particular" with a dj service agreement in light of that is little less than absurd!
But it is precisely because life is absurd that fine print is needed at all!