Having had the unit and finding significant inconstancies in performance I can personally say that it is not a reliable unit......
It's not a valid criticism of the product because it's based on YOUR performance, not the performance of the mic.
Not once in that story did you indicate making any advance frequency planning for that location. Also missing is what band you chose, and why - for example, which bands are occupied by local broadcasters? How many channels are available to use in the frequency band you chose, and how did you arrive at the selections you made?
The scan feature is convenient. It won't work however, if we aren't doing the basic homework that RF planning requires. Without a plan it could remain uncertain whether the BLX scan returned a truly best frequency, or merely timed out.
FYI: The Navy isn't the source of your BLX wireless mic issue; but it's a good excuse to use on the client. The QLXD is a different kind of wireless and it's very narrow footprint simply means you'll get lucky more often than not. Without proper planning though, it's only a matter of time until the QLXD too - is SOL.