Before they start working on intent, how about making a computer that can avoid being destroyed by some kid with too much time on his hands. Or a computer smart enough to realize that the software you are installing is going to conflict with software already installed and offer a viable solution. Or a computer thats smart enough to figure out the problem instead of saying "this program needs to close because of an unkown error"
Or a computer smart enough to tell you what "processes" you have running are really doing nothing but slowing the machine down and which ones are vital.
I think most people just want the programs to run the way they are supposed to. The frustration sets in when things wont start up, keep shutting down, crashing, or running way slower than they used to.
Thats why I have these laptops with lots of memory, but I am afraid to put anything on it besides my dj software for fear of them becoming unstable.
Microsoft, fix that, THEN work on intent.