If I had valuable data on my machine, I would be concerned with ANYONE doing work on it .. especially if I wasn't watching over their shoulder .. and Apple employees can easily hack what they wish (if they wanted to).you just said it's the owner.. .which one is it. Are you scared that Apple is going to hack your computer?
Not sure it was "dirty" stuff .. financials, emails, etc. really shouldn't be sent to another company. Deleting files doesn't help .. you need to erase.^^ exactly, it's up to the owner. Nothing is required. No matter who you take a computer for reapair (not just Apple) you should protect your files.
I trust the encrypted files protected on my computer.
I would agree Steve!l lol. Get all that dirty stuff off .
With all that said, it's not a bad idea to remove unwanted info from the machine, and then put it back when you get the computer back.
Even erasing (wiping) doesn't help - but it's much better than deleting.Not sure it was "dirty" stuff .. financials, emails, etc. really shouldn't be sent to another company. Deleting files doesn't help .. you need to erase.
There's some good erasing software out there .. EraserEven erasing (wiping) doesn't help - but it's much better than deleting.
If the support staff have access to the machine, then they have access to the encryption. This is where the problem lies.
That would be tough if you use a Macbook ..I’m a proponent of separate drives... A system drive for the OS and programs, and a separate data drive. If your computer requires some kind of repairs, you pop the data drive out, and yer good to go (and securely).[emoji4]
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