OK... this is a semi-rant... and a request for advice/support.
I have a customer that I procured from my full time job when I was employed. I met with the bride and groom, worked out a deal for a second sound system for the ceremony, in addition to the standard reception routine. Because of my relationship with the groom (co-worker) I gave the couple an absolutely awesome deal, in hopes of getting more business from them. They are recent college grads and could lead to more weddings. And, to make things worse, the groom was laid off on the same day as me, so i'm sure they're not in great financial shape either.
Where does the Peter Merry comparison come up? They just attended a wedding where Peter Merry performed, and now they have a ton of new ideas. They want to do things that require quite a bit of preparation and pre-production for our presentation.
This really was not a part of the original agreement. I'm a little miffed that they're expecting a lot of this extra work. It's not so much that I can't do it, I just don't think I should have to do it for free.
So that's my dilemma. Yes, I can do funny introductions of the bridal party and the bride and groom. Yes, I can do the whole pre-production prep. But I don't like the idea of doing it "gratis."
They've recently started talking about lighting. I am happy to do the lighting, but we are definitely not going to do that for free. I'm thinking I could make up a little on the lighting, but that's not a "for sure" choice.
So here's my dilemma. I've already given them a great price for their wedding. If I have to do all the pre-production work, what's a fair price to do for the additional work? and how do you go about pricing extra work, if it wasn't included in the original quote/agreement/contract?
Thanks in advance for your insight and support!
I have a customer that I procured from my full time job when I was employed. I met with the bride and groom, worked out a deal for a second sound system for the ceremony, in addition to the standard reception routine. Because of my relationship with the groom (co-worker) I gave the couple an absolutely awesome deal, in hopes of getting more business from them. They are recent college grads and could lead to more weddings. And, to make things worse, the groom was laid off on the same day as me, so i'm sure they're not in great financial shape either.
Where does the Peter Merry comparison come up? They just attended a wedding where Peter Merry performed, and now they have a ton of new ideas. They want to do things that require quite a bit of preparation and pre-production for our presentation.
This really was not a part of the original agreement. I'm a little miffed that they're expecting a lot of this extra work. It's not so much that I can't do it, I just don't think I should have to do it for free.
So that's my dilemma. Yes, I can do funny introductions of the bridal party and the bride and groom. Yes, I can do the whole pre-production prep. But I don't like the idea of doing it "gratis."
They've recently started talking about lighting. I am happy to do the lighting, but we are definitely not going to do that for free. I'm thinking I could make up a little on the lighting, but that's not a "for sure" choice.
So here's my dilemma. I've already given them a great price for their wedding. If I have to do all the pre-production work, what's a fair price to do for the additional work? and how do you go about pricing extra work, if it wasn't included in the original quote/agreement/contract?
Thanks in advance for your insight and support!